Handbook section 3 of 10
Section 3: Carrying out private hire journeys
How bookings work, and the everyday rules for carrying passengers. 29 practice questions, each with an explanation.
What section 3 covers
- Only accept bookings from a licensed London operator, and never pick up from the street without one.
- What operators must record, late-night venues, airports and journeys outside Greater London.
- Fares, lost property and what to do about suspicious items.
- When you can decline a booking, and why disability or an assistance dog is never a reason.
A summary in our own words. Read section 3 of the handbook itself before your assessment.
Questions written from the TfL Private Hire Vehicle Driver's Handbook, version 1.0, 30 September 2021. Last checked 2 Oct 2026. Practice only, not affiliated with TfL.