What you must tell TfL

Staying licensed means keeping TfL informed. The handbook is clear that it is your responsibility to report, and that you should not rely on the police to do it for you.

Tell TfL immediately

• Arrests, charges, convictions and cautions for any crime. This includes fixed penalty notices and road traffic offences that give penalty points on your driving licence.
• A driving disqualification. You must also return your PHV driver's licence and badge.
• A mental health order or a sexual offences order.
• Being on the Adults or Children's Barred Lists.
• Action by another licensing authority. If you hold a private hire or taxi licence elsewhere and that authority suspends it, revokes it, or refuses a new application from you.
• A new medical condition that may affect your ability to drive, between medical examinations.

Failing to tell TfL about convictions could lead to your licence being revoked.

Medical conditions

The handbook gives examples of conditions to tell TfL about: diabetes, epilepsy, poor eyesight or eye conditions affecting sight, heart conditions, high blood pressure, neurological conditions (including strokes), prescription medication that may affect driving, psychiatric illness, and anything the DVLA requires you to report. If you are not sure, contact TfL for advice. The DVLA updates its medical standards often, so check with the DVLA too.

Time limits worth knowing

Situation	What the handbook says
Change of home address	Tell TfL within 21 days. You must also tell the DVLA by law, and the address on your PHV licence should match your DVLA licence.
Licence revoked	Return it within seven days.
Asked to show your licence	There and then, or within a maximum of seven days.
Collision affecting your vehicle (if you own it)	Tell TfL within 72 hours if it affects safety, performance, appearance or comfort.

Also keep TfL up to date on

Your email address and telephone number, so you receive news of regulation changes. TfL may also write to you about complaints and ask for your comments. Respond, because TfL can only decide based on the information it has.

Things you do not need to report

Penalty charge notices or parking tickets that do not result in penalty points. But if TfL learns you are getting frequent ones, it may take licensing action, because it expects licensed drivers to behave responsibly.

Right to work

If your right to live and work in the UK has restrictions, TfL adds a condition to your licence. The handbook gives one example: on a student visa you may only work a limited number of hours each week and cannot be self-employed.